SHIPPING & OTHER FAQ'S

 
DO WE SHIP INTERNATIONALLY?
Yes!  SUP LOVIN is proud to ship our products all across our beautiful globe.  All in stock orders will be processed and ready for shipping within 72 hours.  For shipping within Canada, please allow 3-10 business days for your order to arrive.  Your order will be delivered via oversize letter mail or light packets.  US orders can take anywhere from 5-10 business days and are sent via light or small packets. International orders can take up to 3-6 weeks to arrive. PLEASE NOTE: Shipping times can vary widely internationally. Delays are always possible. For international buyers, any additional tariffs, VATs, import fees, or similar, are the buyer's responsibility, upon the item's delivery.
 RETURN/EXCHANGE POLICY
  If your item arrives in a damaged condition or if you are unhappy with it for any reason, you will have 30 days to return the item for a full refund, less shipping and handling. If you need to exchange a garment for another size, please send the unworn item to 220 Lost Creek Place, Kelowna, BC, V1V 3B6 and we will ship the requested item to you at no additional shipping expense to you.  * If the size you are requesting is not in stock, we will notify you and we can discuss additional options. 
STUDIO VOLUME DISCOUNTS
If you operate a floating Yoga studio and wish to order more than 6 anchors, we are happy to offer you volume pricing.  We can also brand your anchors by screen printing your studio logo onto each anchor.   
WHOLESALE & AFFILIATE OPPORTUNITIES
If you are a brick and mortar location and wish to sell SUP LOVIN products in your store, we would love to hear from you.  If you wish to sell our products on your online site, an affiliate program is in the works.  Please email our head Mermaid, Tacey Gosling, at tacey@suplovin.ca to learn about our volume pricing or team up with us as an affiliate.